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Whether it's a question about your order, a wholesale inquiry, or just a thought you want to share — we read every message ourselves.

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24 Hours
Monday–Saturday.
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    We typically reply within 24 hours.

    Customer Support

    Order issues, sizing, returns, and exchanges.

    support@lumentee.com

    Wholesale & Bulk

    Corporate gifting, retail partnerships, and bulk pricing.

    support@lumentee.com

    Studio

    Lumentee Studio, Panchavati, Nashik, Maharashtra 422003, India

    Support Hours

    Monday – Friday10:00 – 19:00 IST
    Saturday10:00 – 16:00 IST
    SundayClosed

    FAQs

    Before you reach out

    A few quick answers that might save you a message.

    How long does shipping take?+

    Orders within India ship in 2–4 business days. You'll receive tracking details by email as soon as your order leaves the studio.

    What's your return policy?+

    Unworn items with tags can be returned within 7 days of delivery. Start a return from your order confirmation email or contact support.

    How do I find my size?+

    Each product page includes a detailed size guide. If you're between sizes, message us with your height and usual fit preference and we'll advise.

    Do you offer wholesale or bulk orders?+

    Yes. Reach out to our wholesale team with your requirements and quantities, and we'll get back to you with pricing and timelines.

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