Privacy Policy
Lumentee – Effective Date: 21/09/2025
Website: https://www.lumentee.com
At Lumentee, your privacy is our top priority. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from Lumentee.com. By using our website, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following information when you visit our website or place an order:
Personal Information
- Name
- Email address
- Phone number
- Billing and shipping address
Payment Information
Payments are processed securely through trusted third-party payment providers. Lumentee does not store your complete credit or debit card details.
Account Information
- Login credentials
- Order history
- Saved preferences
Device & Technical Information
- IP address
- Browser type
- Device information
- Cookies and browsing behavior
Marketing Information
- Email subscription preferences
- Promotional communication preferences
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support
- Improve your shopping experience on Lumentee.com
- Send order updates and service notifications
- Share promotional offers and marketing communications (when you opt in)
- Maintain website security and prevent fraud
- Comply with applicable legal obligations
3. Sharing Your Information
Lumentee respects your privacy and does not sell your personal information.
We may share information with:
Service Providers
Trusted third parties that help us operate our business, including:
- Payment processors
- Shipping and delivery partners
- Website hosting and technical support providers
Legal Compliance
When required by law, legal process, government request, or to protect our rights and users.
Business Transfers
In the event of a merger, acquisition, sale, or restructuring of our business.
4. Cookies & Tracking Technologies
Lumentee uses cookies and similar technologies to:
- Improve website functionality
- Remember user preferences
- Personalize content
- Analyze website performance and traffic
You can manage or disable cookies through your browser settings. However, certain website features may not function properly if cookies are disabled.
5. Data Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, disclosure, or loss.
While we strive to protect your data, no method of online transmission or electronic storage can guarantee 100% security.
6. Your Rights
Depending on your location and applicable laws, you may have the right to:
- Access your personal information
- Correct or update inaccurate information
- Request deletion of your data
- Request a copy of your stored information
- Opt out of marketing communications
- Withdraw consent where applicable
To exercise any of these rights, please contact us at:
Email: support@lumentee.com
7. Children’s Privacy
Lumentee does not knowingly collect personal information from children under the age of 13.
If we become aware that such information has been collected, we will take appropriate steps to remove it promptly.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, policies, or privacy practices of external websites. We encourage users to review their privacy policies before providing any personal information.
9. Changes to This Privacy Policy
Lumentee may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations.
Any updates will be posted on this page along with a revised Effective Date.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Lumentee
📧 Email: support@lumentee.com
🌐 Website: https://www.lumentee.com
